EASY EXCHANGES - If you need to exchange, there is no cost to you!
We will email you a pre-paid Fedex ground or USPS label. Just email us at cs@acutaboveuniforms.com with just your order number and name, and title the email RETURN LABEL REQUESTED
International orders: Customers returning orders from outside the USA are responsible for return postage once received, we will send an exchange free of charge.
All exchanges and returns should include our Return Form. If lost, a handwritten note describing the requested transaction is acceptable.
RETURNS - If you are returning more than half of your order for a refund, and you request and use one of our pre-paid Fedex labels, your refund will be deducted $9 for the return shipping.
-Initial outbound shipping charges are not refundable.
TERMS AND CONDITIONS
You may return for exchange or refund, within 60 days of delivery, any shirt or other item that is returned in NEW, CLEAN, UNLAUNDERED condition (no dirt, stains, ink marks, pet hair, abnormal odors etc.). Exchanges will be processed and shipped at no additional cost to the customer. It is the customer's responsibility to determine if the design, appearance and fit of a product is acceptable BEFORE laundering or use, and you have 60 days to make that decision. Item should be placed in it's original plastic bag before return shipping.
-Laundered shirts are only eligible for store credit and must be returned within 30 days of original shipping date.
-If you believe your shirt was shipped with a defect causing it to become unwearable before the end of its otherwise useable life, we want to know and we will work to resolve any issues.
It is our mission to offer better products and service and we want to know if you are unsatisfied with either.
-All Exchanges and Returns should be shipped to:
A Cut Above Uniforms
510 Compton St #104
Broomfield, CO 80020
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